1. Introduction
Docsearch (“we”, “our”, “us”) is committed to protecting your personal data. This Privacy Policy explains how we collect, use, store, and safeguard your information in accordance with GDPR and international data protection standards.
2. Personal Data We Collect
We may collect the following personal data:
– Name, email, phone number, country
– Medical details voluntarily provided for treatment coordination
– Travel and accommodation preferences
– Documents or images you choose to upload
– Messages or requests sent through our contact forms
– User reviews and testimonials (details below)
– IP address, browser type, and cookies or similar usage data
3. User Reviews & Testimonials
We may collect personal information that you voluntarily provide when submitting a review or testimonial. This may include your name, country, treatment details, or any other information you choose to share.
By submitting a review, you consent to the publication of this information on our website or marketing materials. Minor formatting or grammar corrections may be applied without changing the meaning.
You may request removal or correction at any time by contacting us.
4. Purpose of Data Use
– Treatment planning and coordination
– Communicating with you
– Preparing travel and treatment arrangements
– Improving our services
– Legal compliance
– Marketing communication (if consented)
5. Legal Basis for Processing
We process data based on:
– Explicit consent
– Legitimate interest
– Contractual necessity
6. Data Sharing
We may share data with:
– Partner hospitals and clinics
– Travel and logistics partners
– Legal authorities when required
7. Data Retention
Data collected through forms or communication is securely stored for 5 years after service completion, then permanently deleted.
8. Your Rights
– Access your personal data
– Request correction or deletion
– Withdraw consent at any time
– Object or restrict processing
9. Security Measures
– All personal data is encrypted and accessible only to authorized personnel.
– Our website uses SSL for secure data transmission.
10. Cookies
– We use cookies to improve website functionality and analyze traffic.
– By using our site, you consent to cookie usage.
11. Contact
For any questions regarding personal data or this Privacy Policy, contact: info@docsearchtr.com